Europcar Footy Tipping Comp (2008)

 

UPDATE: This season you'll be registering your tips with www.oztips.com and I am pleased to announce that Europcar has allowed access to the site from our work PC's! Now... no excuses for handing in late tips! Best of luck guys!

Get Real Jetstar

As a fairly regular traveller and as someone who has worked in the airport enviroment for the past 8 years I was disgusted to see how Jetstar has shirked their duties and attempted to fob off their customers onto Sydney Airport officials after their flights out missed the 11pm curfew time. Bad weather or not, if there are signs that the airline were going to have customers stranded (some probably miles from home) at a closed terminal which sometimes is home to rats as big as cats then they should have a policy to provide emergency accomodation. If they don't feel it's their duty or obligation they should do it anyway and seek compensation from Sydney Airport authorities later. Throwing people with their luggage onto the pavement or leaving them to fend for themselves as staff run for their cars to get home is not something the public will tolerate.

 

I have been in their situation both as a customer and as a staff member. I understand perfectly well that after 10 plus hours you wanna bail and go home. But even in my job, if we know of a customer who is on a delayed flight, providing that the customer did the right thingand gave us that flight number, we will wait till as long as necesary. We proved this way back in 2001 when Ansett went bust and had staff that stayed till 2am to help with stranded customers.

 

I just think Jetstar needs an uppercut for this one.